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Questions Frequently asked by Renters
My application was approved, now what?
Once approved, we will set an appointment with you to come to our office for lease signing. To receive property keys, you must bring the security deposit and first month's rent (and any other payment discussed with the leasing agent) to the lease signing appointment.
All of those initial payments must be in the form of certified funds - cashier’s check, money order, or credit card ($39 credit card transaction fee applies).
If I go tour a property, will I be the first considered as a tenant?
All of our homes are available on a first come, first serve basis. The only way to be considered "first come, first serve" is by completing an application (not who views it first).
You can access the online application for each property by going to its listings page. The application process includes background screening, credit check, job/income verification, and rental/ownership history.
Can you hold a property for me for a couple of weeks?
Our properties can typically be held for a maximum of 30 days with a signed lease agreement, security deposit, and owner approval. Our leases also typically require a minimum 1 year term.
Move-in date as well as length of the lease will require a complete application for approval. You will not be charged the application fee (you may skip that page on the application process) unless your terms are approved and you are ready to move forward.
I would like to view one of your properties, what do I do?
It’s simple! Just fill out our property viewing request form to schedule a viewing of properties in which you are interested. The viewing request form can also be accessed from our Vacancies page. For details on how this works, go here.
You may also contact our office Monday thru Friday, 9am – 5pm for assistance.
Do I have to pay the application fee right away when I apply online?
No! You will notice that when you apply online, you will see a "Payment Information" screen. Feel free to skip this screen to submit your application. We will contact you to make payment arrangements before we fully process your application.
This is a good way to "get in line" for an available property that may have applicants ahead of you for consideration.
I'm really busy or live out of town. How else can I see the home?
We strongly recommend that you never lease a house you haven't personally viewed. However, we understand that in some situations, it is unavoidable. The next best thing is a HD Video Tour of the home. Visit our vancancies page to see videos of available properties.